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Social network for employees

Nissan, the Japan-based global car manufacturer, ventured into Japan's social media space in 2007, with the launch of N-Square, an internal social networking site which connected 50,000 of the company's 180,000 employees globally. It allows its user to to create online profiles, blogs, communities and discussion groups and share data files. N-Square aims to be a virtual lunch room, and the 1,000 employees who participated in its pilot study liked the site. According to BusinessWeek, Simon Sproule, the Nissan executive overseeing N-Square, says that the site will provide employees with a way to avoid bureaucratic channels and create new partnerships, citing the inefficiency of traditional tools and channels as the main reason for launching the site.

Source: Nissan launches N-Square Why is Nissan mimicking MySpace Nissan shifts to social networking

Nissan




2. Nissan: Blogging as a serious tool in Japan

According to Nikkei, Japan's leading Business magazine, TV advertising is no longer influential in Japan. Companies are therefore getting more interested in word-of-mouth on the Internet, making them more interested in blogging. Nissan Motors is an ideal example. Nissan adopted blogging while promoting a new city car. The blog, written by a product manager, refrained from taking a formal corporate tone. Instead it showed a personal version of Nissan. This kind of blogging was found to be extremely useful in Japan.

In an interview on Japanese blogs, Nob Seki, Six Apart’s EVP and general manager, mentioned that when Japanese people start blogging, they usually do it personally, not as business people; they are different at work than they are at home. In Naked Conversations, Robert Scoble and Shel Israel second the importance of personalizing the corporate messages for consumers.Nissan's blog engaged consumers for precisely this reason; it entered the radar of comfort (friend, family) for the Japanese people. Notably, what seemed to have generated much interest in Nissan's blog was that the posts always begun with, "I am Yamamoto from Nissan Motors.” In the Japanese context, this blogging style gathered a lot of interest in Japan, because senior managers usually don’t get to introduce themselves to the public site like this, or talk to the groundswell directly.

Source: Interview on social media in Japan
Japan: Case Studies - Social Media and PR across Asia






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